Fast Facts
| Age Requirement | No Requirement |
| Qualifications | ADA-defined disability |
| Cost | $ 3.50 each way |
| Hours of Operation | Monday – Saturday, while buses are running |
| Out of County Trips | Yes, Lackawanna County Only |
| When to Schedule | At Least 1 Day Prior |
| Can I Take an Aide? | Yes |
* Pickup and Drop Off must be within 3/4 miles of LCTA Fixed Bus Route
Eligibility
Individuals must apply and be determined eligible in order to receive STEP services. Eligibility is not a matter of whether or not a person has a disability, but instead relates to whether or not an individual can use the fixed route transportation system. Applicants may be asked to participate in a physical functional assessment performed by a skilled professional therapist. Re-certification may be required at regular intervals and anyone that has been denied eligibility can file an appeal.
Program Description
The Americans with Disabilities Act requires all public fixed route operations to provide complimentary paratransit service up to ¾ of a mile from the fixed route to persons who meet the eligibility guidelines during the days and hours of operation of the fixed route service. This is not a free service and all passengers are required to pay a fare that will not exceed twice the fare of the fixed route system.
STEP is a “Shared Ride” service, meaning you will be sharing your ride with other clients. Pick Up and Drop Off Times are within a 30 minute window and you must be ready to depart when the van arrives. All trips must be scheduled prior to the day of service.