Americans with Disabilities

ADA Statement of Policy

The Luzerne County Transportation Authority (“The Authority”, “Authority”) is committed to providing equal opportunity and access in its services, public meetings, programs, and employment for individuals with a disability under the Americans with Disabilities Act of 1990 (ADA). Accommodations can be made for Authority staff employees, and members of the public.

If you have a disability and believe you may need an accommodation to fully and equally participate in an Authority service, public meeting or program, you may request an accommodation. Accommodations are available upon request to persons with disabilities who require alternately formatted materials or auxiliary aids to ensure effective communication and access to public meetings, services or programs. Please allow at least ten business days to arrange for accommodations. All requests should be sent to The Authority’s ADA Coordinator (see address below).

Accommodation requests are granted to any qualified person with a disability for whom an accommodation is reasonable and necessary under the Americans with Disabilities Act of 1990. A request will be granted unless it would:

Be an undue financial or administrative burden;
Fundamentally alter operations; or
Threaten someone’s safety or well-being.

You may be required to provide additional information to properly evaluate your reasonable accommodation request. A ten business day advance notice is required to review reasonable accommodation requests. However, a response to an immediate need for accommodation will be provided to the fullest extent possible.

Please complete a Request for Reasonable Accommodation Form to initiate your request. Instructions for completing and submitting the form are included with the form itself.

If you have questions, concerns, complaints, or requests for additional information regarding public access for Authority services, programs and public meetings, please contact The Authority’s ADA Coordinator at:

Luzerne County Transportation Authority
Attn: ADA Coordinator
315 Northampton St.
Kingston, PA 18704

Voice: (570) 287-2148

TTY Relay: 1-800-654-5984

Fax: (570) 288-7327

ADA Complaint Form

ADA Formulario de Queja

Reasonable Accommodation Request Form

Web: https://www.lctabus.com/contact

You may also file a discrimination complaint with the following offices:

US Equal Employment Opportunity Commission: (206) 220-6883(v); (206) 220-6882 (TTY)
US Department of Labor, Office of Federal Contract Compliance Programs: (206) 553-7182 (v); (206) 553-7745 (TTY)
US Department of Education, Office for Civil Rights: (206) 220-7900 (v); (206) 220-7907 (TTY)
US Department of Health and Human Services, Office for Civil Rights: (206) 615-2290 (v); (206) 615-2296 (TTY)
Pennsylvania Human Relations Commission: (717) 787-4410 (v); (717) 787-7279 (TTY)

It is against Authority policy and state and federal laws to retaliate against an individual who files a complaint of discrimination, participates in an investigation, or opposes illegal discrimination.

ADA Public Meetings Accommodation Notice

All public meetings held by the Northeastern Pennsylvania Transportation Authority (“The Authority”, “Authority”) are required to be accessible to persons with disabilities under Title II of the Americans with Disabilities Act (ADA). Accommodations are available upon request to persons with disabilities who require alternately formatted materials or auxiliary aids to ensure effective communication and access to public meetings or programs. Please allow at least 10 business days in advance to arrange for accommodations.

Luzerne County Transportation Authority
Attn: ADA Coordinator
315 Northampton Street
Kingston, PA 18704

Voice: (570) 287-2148

TTY Relay: 1-800-654-5984

Fax: (570) 288-7327

Web: https://www.lctabus.com/contact