for Persons With Special Needs
to assist persons with a disability in fulfilling their transportation needs
and to meet requirements of the Americans with Disabilities
Act of 1990, this Special Transportation Efforts Program (S.T.E.P.)
is available in the General Service Area of the Luzerne County
Transportation Authority. This program permits approved
persons with special needs to ride on vans operated by the Luzerne/Wyoming Counties
Transportation Department. Upon proper certification,
persons with special needs may use the service by presenting a proper Identification
Card and proper fare payment to the vehicle operator. The service
will be available to approved persons to suit each individual's
needs. Persons applying for the program should note on their
application whether he or she would require a Personal Care
Attendant (PCA) to assist them on each trip. In addition to a PCA, a
paying guest can accompany you, provided space is available.
who can use public mass transit will not be eligible for this
program. Persons with special needs are eligible to receive a "STEP"
Identification Card and ride on the van system if their need has
been certified by an administrator of an authorized social service
agency or a doctor.
certifying doctor should be the special needs person's personal or
to meet eligibility, applicants must reside within 3/4 mile of LCTA
persons who are physically or mentally capable of using public mass
transportation buses will not be certified as eligible for this
program. The program will not replace any Social Services Agency
Program. The service will only be provided in areas served by the
LCTA bus system.
service will be offered between the hours of 5:30 A.M. and 7:00 P.M.
to those individuals who have program approval and who have proper
identification issued to them. Saturday service will be offered from
9:00 A.M. to 5:00 P.M. Persons not completing the trips within these
hours will be responsible for obtaining other means of
transportation for completing their trips. The service will not be
provided on Sundays or on the following holidays: New Year's Day;
Memorial Day; Fourth of July; Labor Day; Thanksgiving Day and
Consistently missed trips on the part of ADA eligible individual
will be cause to suspend service to that individual.
for persons with special needs who qualify under the S.T.E.P. Program will
be $ 3.00 per one-way trip. Fare tickets can be purchased from the L.C.T.A. in any quantity by forwarding a check or money order
payable to LCTA-S.T.E.P. and mailed to the LCTA, 315 Northampton
Street, Kingston, Pennsylvania 18704 or purchased at the LCTA
offices, same address, Monday through Friday between the hours of
9:00 A.M. and 4:30 P.M. Passengers must present the fare ticket and
proper Identification Card to the vehicle operator upon boarding. If
you require someone to help you with your personal needs while
traveling, that person must be designated as a Personal Care
Attendant (PCA, someone designated or employed specifically to help
the individual meet his or her personal needs) and must accompany
you on every trip. Personal Care Attendants are not required to
pay a fare. In addition to the PCA, and provided space is available,
you may have a guest accompany you on a trip. Guest who are
permitted to ride with program participants will be required to pay
a fare of $ 3.00 per one-way trip by using approved fare tickets.
Use of Identification Cards
for an approved participant to use the service, a trip must be
arranged with the Luzerne/Wyoming Counties Transportation Department
by calling 288-8420 daily. All trips, including Mondays and day
after Holidays, must be arranged by 5:00 P.M. the previous day.
trip has been properly arranged, and the vehicle has arrived, the
Identification Card and a fare payment ticket must be presented and
a fare must be paid. Only fare tickets sold by the Luzerne County
Transportation Authority will be accepted for the program. No cash
will be accepted by vehicle operators and no additional fare will be
required at any time.
have any questions concerning the program, please contact the
Luzerne County Transportation Authority at 288-9356.